Privacy Policy for CloudAli

Effective Date: March 25, 2025.

At CloudAli, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information we gather from you when you visit our website or interact with our services. By using CloudAli‘s website and services, you agree to the practices outlined in this policy. Please read it carefully to understand how your data is handled.

We are fully committed to complying with all applicable privacy laws and regulations, including those related to online advertising, such as the Google AdSense program, to ensure that your personal data is protected.

1. Information We Collect

We collect both personal information and non-personal information when you use our website or engage in any of our services.

a. Personal Information

Personal information refers to any data that can identify you as an individual. We collect personal information when you:

  • Make a purchase
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Participate in surveys, contests, or other activities

The personal information we collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit/debit card details, PayPal account)
  • Order history and preferences

We use this information to fulfill orders, process payments, improve your shopping experience, and communicate with you regarding your purchases and promotions.

b. Non-Personal Information

Non-personal information is data that does not identify you personally. This information helps us improve our website and services. The non-personal data we collect includes:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited on our site
  • Time and date of visits
  • Referring website or search engine queries

We collect this information through the use of cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your orders and deliver the products you have purchased.
  • Communication: To send you order confirmations, shipping updates, and marketing emails. You can opt out of marketing communications at any time.
  • Website Improvement: To analyze website traffic, track user interactions, and enhance the user experience.
  • Advertising and Marketing: To offer personalized advertisements based on your browsing history and interests.
  • Security: To protect your account and detect fraudulent activity.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and other tracking technologies. Cookies are small data files stored on your device that help us recognize you, track your preferences, and analyze how you use our site.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of some features on our website, such as keeping you logged in or remembering your shopping cart.

We use the following types of cookies:

  • Necessary Cookies: Required for basic website functionality, such as processing orders and enabling secure login.
  • Performance Cookies: Help us understand how visitors use our site and improve site performance.
  • Advertising Cookies: Allow us to deliver personalized ads based on your browsing habits and preferences. Google AdSense uses these cookies to show relevant ads across websites.

4. Third-Party Services and Google AdSense

CloudAli partners with third-party services to enhance your shopping experience. These include payment processors, shipping providers, email marketing platforms, and advertising networks. These third parties may have access to your personal data but are contractually obligated to protect it and use it only for the purpose of providing services to CloudAli.

Google AdSense: As part of our advertising efforts, CloudAli uses Google AdSense to display ads on our website. Google may use cookies to deliver personalized ads based on your interests and previous interactions with our website. You can manage your Google ad preferences through your Google Ads Settings.

For more information on how Google uses your data, please review Google’s Privacy & Terms.

5. Data Security

We take the security of your personal information seriously. CloudAli employs industry-standard encryption technologies, such as SSL encryption, to safeguard your data during transactions. Our website and third-party payment processors adhere to Payment Card Industry Data Security Standards (PCI-DSS) to protect your credit card information.

Despite our best efforts, no method of transmission over the internet is 100% secure. While we take all necessary precautions to protect your data, we cannot guarantee the absolute security of any information transmitted to us.

6. Your Rights and Choices

As a customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update or correct any inaccurate personal information.
  • Delete: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-out: Unsubscribe from marketing emails or advertising messages by following the opt-out instructions in each email.
  • Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@cloudali.xyz. We will respond to your request in accordance with applicable data protection laws.

7. Children’s Privacy

CloudAli does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe that we have inadvertently collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by CloudAli. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

CloudAli reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us using the details below:

CloudAli
443 Stuart Street
Kecksburg, Pennsylvania
Phone: 724-503-0250
Email: info@cloudali.xyz
Website: www.cloudali.xyz

Thank you for trusting CloudAli with your personal information. We are committed to ensuring your privacy and providing you with an excellent shopping experience. If you have any questions or need assistance, please do not hesitate to reach out to us.